Terms of service

Terms & Conditions

Effective Date: July 2026

Welcome to REYLVA. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About REYLVA

REYLVA is an online retail brand offering jewellery, handbags, wallets, fashion accessories, home décor, personalized gifts, lifestyle products, and related merchandise.

Throughout these Terms, "REYLVA", "we", "our", and "us" refer to the website owner and operator.

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years of age or have the permission of a parent or legal guardian.
The information you provide is accurate and complete.
You are legally permitted to enter into binding agreements under applicable law.

3. Product Information

We strive to ensure all product descriptions, images, specifications, pricing, and availability are accurate.

However:

Product colours may vary due to monitor settings, lighting, and photography.
Natural materials and handcrafted products may have slight variations in colour, texture, pattern, or finish.
Measurements provided are approximate and may vary slightly.
Minor variations shall not be considered defects.

4. Pricing

All prices displayed are subject to change without prior notice.

We reserve the right to:

Correct pricing errors.
Modify prices at any time.
Cancel orders placed with incorrect pricing due to technical or human errors.

Taxes, shipping charges, customs duties, or other applicable fees may be charged separately depending on your location.

5. Orders

After placing an order, you will receive an order confirmation email.

Order confirmation does not constitute acceptance of the order.

We reserve the right to:

Refuse or cancel any order.
Limit purchase quantities.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to pricing, stock, or technical errors.

If payment has already been processed, an appropriate refund will be issued.

6. Payments

We accept secure payment methods displayed during checkout.

By completing a purchase, you confirm that:

You are authorized to use the selected payment method.
Payment information provided is accurate.

REYLVA does not store your complete payment card information.

7. Shipping & Delivery

Delivery estimates are provided for convenience only.

Actual delivery times may vary due to:

Courier delays
Weather conditions
Customs processing
Public holidays
Force majeure events

REYLVA shall not be liable for delays beyond our reasonable control.

8. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Icons
Videos
Website design
Text
Branding

is owned by or licensed to REYLVA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software.
Interfere with website functionality.
Misrepresent your identity.
Engage in fraudulent transactions.

Violation of these Terms may result in account suspension or legal action.

11. Account Responsibility

If you create an account, you are responsible for:

Maintaining confidentiality of your login credentials.
All activities conducted through your account.
Promptly notifying us of any unauthorized access.

12. Limitation of Liability

To the maximum extent permitted by law, REYLVA shall not be liable for:

Indirect damages.
Incidental damages.
Consequential damages.
Loss of profits.
Loss of business.
Data loss.
Delays beyond our control.

Our total liability shall not exceed the amount paid for the affected product.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Warranty Disclaimer

Except where required by law, products are provided "as available" and "as is."

REYLVA makes no warranties beyond those expressly stated.

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party content.
External websites.
Third-party privacy practices.
Products or services offered by third parties.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Force Majeure

REYLVA shall not be liable for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:

Natural disasters
Government actions
War
Pandemics
Internet outages
Power failures
Transportation disruptions

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which REYLVA operates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless otherwise required by applicable consumer protection laws.